Better Results within Reach

Improvements are within reach, if you stretch for them

Sometimes we face challenges beyond reach.  It could be a career step or academic pursuit or a first home purchase.  Each of these tangible goals requires effort to learn skills or earn purchasing power.  In compliance there are collection goals and customer service goals.  But these are rarely instantly achievable.  Moving collections performance takes time and everyday focus on processes that encourage consistent payments.  Keeping customers engaged requires frequent communication.

What can you do today in your program to make it better?  Compliance Best Practices provides a framework towards improved service.  The Best Practice Checklist is a great tool to understand how your office matches up. 

Improvements come from focusing on needs and reaching for them. The difference comes by using these best practice tools and doing the work. At CIS we can help you achieve better compliance service by focusing on best practices that fit your program needs.

Don Murphy is the Principal and Senior Consultant for Compliance Improvement Services (CIS) which provides consulting and training for courts and local government.  He is a Fellow with the National Center for State Courts and has over 25 years of court administration experience with Clerks in Florida.